The second-hand marketplace Members Voice Frustration Over Size Modifications

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

The popular resale platform has revised its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.

The company said the revised method more closely matches other platforms.

It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.

Sizing System Updates

Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

Shopper Experiences

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.

Marketplace Information

The app has more than 100 million members, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.